Manage your appointments
If you are an established client, click the button below to manage your appointments
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The SimplePractice Client Portal allows clients to securely sign in via an emailed link (valid for 24 hours) to complete intake paperwork, schedule appointments, send messages, and pay bills. The system is accessible via a web browser or the SimplePractice Client Portal mobile app.
Steps to Access and Use the Client Portal
1. Receive Invitation Open the "Welcome" email from your clinician and click Sign In.
2. Accessing the Portal (3 Ways to Access)
Via Email: Click the link in any new message or document request email.
Mobile App: Search for “SimplePractice Client Portal” in the App Store or Google Play Store, download the app, and enter your registered email address.
Via the North Albany Wellness Center Website:
Go to the website
Select Services → Client Portal
Select Manage Your Appointments
Select I’m an existing client
Enter your email address and then select the link sent to your inbox (if it is not in your inbox, please check your spam folder)
3. Logging In
Enter the email address associated with your portal profile and click Send link.
Check your email inbox for a one-time sign-in link, which remains valid for 24 hours.
Click the Sign in button inside that email to be automatically logged in.
4. Completing Forms & Documents Upon your first login, click Get Started to view and fill out required clinical documents. Sign documents electronically by clicking Sign here at the bottom, entering your name/relationship, and clicking Save Changes.
5. Scheduling Appointments Click the Appointments tab. Select your preferred date and time, then click Request Appointment.
6. Secure Messaging Click the Messages icon to send secure, encrypted messages directly to your clinician.
7. Billing and Payments Navigate to the Billing tab to view invoices, statements, or balances. Click Pay Now to pay with a stored card, or add a new payment method securely.
Important Tips
Sign-in Links: These links expire after 24 hours for security. If your link has expired, simply request a new one by returning to the portal login page and entering your email address again.
First-Time Users: Always select the “I’m an Existing Client” button if your profile has already been set up by our office, even if it is your very first time logging into the portal system.
*Cancellation policy: $75 fee applies for no-shows or late cancels (less than 24 hours notice)
Clients with Intercommunity Health Network (IHN) - Please make sure to communicate with us if:
1) Your IHN coverage ends or you know it will be ending soon 2) You move counties and switch from one CCO to another 3) You have or acquire another type of insurance in addition to IHN
If you have not already communicated insurance changes with IHN and OHP, you'll need to call:
IHN @ 541-768-4550; OHP @ 800-273-0557; Also see https://www.oregon.gov/oha/hsd/ohp/pages/ohp-contacts.aspx
You can also report insurance changes using the website: www.reporttpl.org
If you need assistance with your OHP/IHN benefits, you can speak with an OHP Navigator at the Linn/Benton County Health Department in person or on the phone. Walk-ins are available but you can also make an appointment. Navigators can help with - updating coverage, helping members reapply, adding members to their coverage, billing issues, and even giving members information on how to use their benefits.
530 NW 27th St, Corvallis, OR 97330 ; 541-766-6835.
There are times we may need to pause services while insurance is sorted out and portals are updated. It is best to let us know about changes as early as possible.
Contact us by email:
(If the links below do not open an email app, simply copy the email address)