openings available with:

New Clients

FIRST: check out our counselors where you can filter by age, issue and insurance.

THEN: complete the New Client Questionnaire to begin the process of connecting with a counselor.

Due to a high volume of inquiries, we will call you back once we have an opening for you (and you completed a questionnaire).

We do not take these insurances: OHP Open Card/Medicaid (we only take IHN), PacificSource Community Solutions/PacificSource OHP, Tri-Care/VA, Medicare

Clients with the following insurances may experience a longer wait time: Moda, Samaritan.  Our therapists who can bill these insurances have limited capacity.

If you already submitted a questionnaire, read this:

Thank you for submitting an inquiry with NAWC! You may email or call our office for the status of your submission. Please continue to look for mental health providers in case you’re able to schedule elsewhere sooner. Good places to start are PsychologyToday.com and with your insurance company.

What to expect for counseling

Secure Client Portal

After booking your appointment with an Intake Coordinator, complete the intake ‘paperwork’ through our Secure Client Portal 24-48 hours before your first appointment (an invitation is emailed to you).

Parking

North Albany office: Park to the left or right of the front door. Please don’t park in the spots marked ‘Reserved.’

Downtown Albany office: Park in our parking lot or on the street.

Reception

Have a seat in the lobby, and your counselor will come and greet you at the time of your appointment.

The First Session

In the first session we will go over your intake paperwork you filled out online. We will discuss some basic background information, your mental health history and goals for counseling.